Reviews

Customer service is very responsive and accommodating

Convenient and easy

Got a good deal so no complaint on the Shopping experience

I pre-oredered the bed and it actually ended being delivered three weeks earlier! brilliant, cant complain!

Super easy to know online just a few clicks and our life-changing bet was delivered

We couldn’t be happier with this purchase!!

Wonderful

Great experience. Quick easy and informational

I am extremely disappointed with my experience with Little Lifely.

We purchased the full package, including the mattress, and after already waiting longer than expected for our order to arrive, the mattress was simply never delivered.

It has now been approximately two and a half weeks, and despite repeatedly contacting Little Lifely, we still have no mattress and no proper resolution.

This is honestly unacceptable.

We paid for a complete package. Why should I have to chase customer service, send multiple messages, and practically beg to receive a product that I already paid for?

When customers are spending this kind of money, good customer service should be the absolute minimum. If part of an order is missing, the response should be simple: investigate it immediately and either locate the missing item or send a replacement. A customer should NEVER have to spend weeks fighting to receive something they already purchased.

Instead, we have wasted an unbelievable amount of time, energy, and money dealing with something that should have been resolved immediately.

At this point, I genuinely regret purchasing from Little Lifely. What should have been an exciting purchase for our child’s room has turned into an incredibly frustrating experience.

A beautiful product means very little when the company fails to deliver the complete order and then leaves the customer chasing them for weeks.

If I could leave ZERO stars, I absolutely would.

Unfortunately, based on the customer service and the way our missing mattress has been handled, I cannot recommend Little Lifely.
#littlelifely2780

Amazing customer service I had a question and right away they got back to me. Amazing

Shopping was simple and easy with great discounts

So disappointed with this company.

We purchased this bed in good faith after seeing it advertised repeatedly across social media. £799 later, three weeks after ordering and despite chasing countless times, we are still waiting for the covers that should have been supplied with the bed.

We specifically ordered this bed because we urgently need to transition our son into his own room while my partner is going through chemotherapy. What should have been one less thing for us to worry about has instead become another source of unnecessary stress.

We were told the bed was in stock when we ordered. Three weeks later, we still cannot actually use it because essential parts of our order have not arrived.

After repeatedly trying to contact the company, we eventually received a response via Instagram, but even then we were given no confirmation of when the missing items would actually be delivered.

For a £799 purchase, I don't think expecting basic communication and a complete, usable product is unreasonable.

Unfortunately, based on our experience, if you have an issue with your order and expect prompt communication, I wouldn't hold your breath.

Unless the missing covers are delivered immediately and we receive confirmation of when we can expect them, I will be initiating a chargeback for the purchase.

Extremely disappointing experience, particularly given the circumstances we explained and the amount of chasing we have already had to do.

Terrible customer service

Terrible product and bad customer service

Ordered the green little lifely bed with mattress package, after 3 weeks the bed has been shipped (once we contacted to ask when it was shipping ?!) with no ETA on when the mattress will arrive despite it stating it was “in stock” at the time of order. Misleading marketing ploy.

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Haven’t been able to help my daughter
We seem to be having to prove we are wrong in bed sizing
We were sent king single by mistake instead of of double
We any night lining and cover in double
Please please help us

Awsome

Really good to deal

I ordered this bed for my toddler not reading the other reviews first. After placing the order, I worried that mine wouldn't arrive, especially because I live in Canada (Alberta). I also placed the order not expecting it until July/August as it was a pre-order. Much to my surprise, the bed was delivered within 2 weeks of placing it. My toddler loves it and it's a perfect transition from the crib.

Great customer service experience. The representatives were friendly and helpful. Quick response time.